"In my total experience of anything related to insurance, I have always had to work too hard to find the
right person to talk to, and I have never really had the feeling that I was a customer. The exception to
this seems to be CBA. In every interaction with CBA, I have always felt as though I was talking with the
right person, they knew who I was, they understood and knew what I needed, they knew the solution to
my problem, and they were able to more than adequately describe what I needed to do and how to do it.
Thank you and keep up the good work!"
"CBA is just fantastic to work with. Everyone who was involved with the implementation of CBA for FSA, COBRA,
and HCSO HRA agrees that you and your team are so easy to work with. It was one of the smoothest
implementations, even considering that we did it mid-year. For ongoing service, we are so appreciative of the
responsiveness of everyone at CBA. It’s so great to have a partner like you. I wish all of my carriers were as
competent, responsive, and accurate as CBA!!! It is a pure pleasure to work with you. "
Rachel Frazier, CEBS
Director of Employee Benefits
University of San Francisco